“Everybody lives by selling something.”
This simple but profound statement is attributed to Robert Louis Stevenson in the late 1800s.
Few people will claim that selling comes naturally to them. Most would profess to be ambivalent about selling and a number of us would even recoil at the idea of having to make a living selling … and yet, as Stevenson points out, we all live by selling something!
“Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.”
– Brian Tracy
Life coaching as an example
Life coaching is becoming an increasingly popular career option for those who have a passion for working with others and helping them to shine.
Most who join our life coach training programme derive energy, excitement and inspiration from getting to understand how people tick and learning about simple yet powerful tools and techniques with which to empower others.
But it is also true that people with a propensity for doing ‘people work’ or ‘mastering the soft skills’ as it is often condescendingly referred to in corporate life, are more likely than others to have a negative reaction to the idea of having to sell their services!
A common refrain
As life coach trainers, here’s the gist of what we hear frequently from would-be trainees:
“I’d love nothing more than to train to become a great life coach but I feel really fearful about having to go out and find enough clients to sustain a living.”
That’s why we go beyond coach skills training and devote a significant part of the Programme to exposing trainee coaches to the fine art of selling their services with pride and passion.
Steps to a more empowering mindset
The first step in engendering a more empowering mindset about selling is to come fully to terms with Stevenson’s point.
If you think about it, no matter whether you are a yoga teacher, a chef, an accountant, a hairdresser, an artist or a doctor, you ultimately earn a living by selling some or other product or service.
Just the recognition that everybody lives by selling something should be enough to draw the sting from the fear you may experience when your thoughts turn to the idea of selling your services.
Identifying and dismantling limiting beliefs about selling
But we like to take things a number of steps further and help our trainees to bring about a paradigm shift in the way they think about selling, by identifying and dismantling their associated limiting beliefs.
A limiting belief is a belief you hold about yourself that limits or obstructs your ability to grow and develop in the way you would ideally like.
For example, in this context a relevant limiting belief might be:
“I have always been hopeless at selling anything to anyone as I just care too much for people.”
A self questioning and answering process
If you are contemplating a career that you are passionate about but are being held back by one or more beliefs about your lack of ability to promote yourself or your services, we offer you an effective process that involves self questioning and answering.
This process is designed to stimulate self reflection, to bring limiting beliefs and associated fears to the fore, clarify their true cost to you and thereby blunt their stranglehold on your progress.
Twelve questions requiring answers
With respect to the limiting belief you may hold, ask yourself – and answer – the following twelve questions, in turn:
1. What is it, actually, that I fear?
2. From whom, or from where, have I inherited or developed this fear?
3. What has succumbing to this fear already cost me in my life?
4. What will it cost me now if I continue to give in to this fear?
5. What will it cost me in five years time if I choose not to change?
6. What will it cost me in ten years time if I choose not to change?
7. What will the cost to my partner/parents be if I do not change?
8. What will be the cost to my children (if and when I have them) if I do not change?
9. What will be the cost to the world at large if I do not change?
10. How will I feel about myself if I continue to give in to this fear?
11. How will I feel about myself if I pass this fear on to my children or loved ones?
12. Why is it essential that I get rid of this fear?
Embracing new, empowering belief(s)
The next step would be to identify a new, empowering belief or beliefs that can replace the old limiting belief(s).
Here are a few examples structured with empowering language:
“I am a wants and needs detective – I discover what people want and need and then show them how to get it.”
“The better I am at selling, the greater my ability to help others.”
“It is my ability to sell that helps me live my purpose.”
“I do not need to sell, people naturally buy from me.”
“I am inspired by what I do and love to share it with others.”
“By selling my wonderful services to others, I help make the world a better place.”
I hve recently qualified as an NLP Life Coach. In the process of starting my practice. However i do not hve corporate experience. Hve background in nursing, as a senior ICU nurse. My nursing skills will be included in coaching clients.
What kept me from completing my triaining was the fact that I could not get clients to coach. Even though I’m always speaking on seminars and radio, it felt like I was not making an impact. The result was an overwhelming fear of being rejected in trying to sell my services as a coach.
Thank you for the 13 questions posted on this blog… they are a good path to redesigning my destiny.
Sometimes all it takes is a subtle change of approach.
For example when you are looking for volunteers to practice with, it is quite common to approach people in a way that comes across as you asking them to do you a favour. In this time-starved world people tend to be disinclined to want to volunteer their time to people they may not know that well.
However if you engage them along the lines of “Hey, I have something really valuable to offer you … for free … and, guess what, it will only take 90 minutes of your time!” then it is often seen as a very different proposition 🙂
To sell it is to profess what you believe will take place for the prospective client.
So we communicate to him/her the benefits they will enjoy, the changes they will experience, the life they will live.
Precision and conviction
I love counseling but the fear of it not being accepted in the society where I live is an issue to me . How do I come out and make people see it differently and not see it as stigmatized?
Hi Saa, that’s probably a comment you should direct at the counselling community.
Coaching and counselling are very different 🙂
Hi I’m a qualified Counseller currently studying life coaching and I hear you I have found there to be less stigma. 1 in 5 People suffer from mental health issues and that is a fact so never give up your passion believe me you are needed and that should be enough. Best wishes
Being a financial advisor for a major financial services company for 16 years before becoming a certified New Insights Pro Life Coach, certainly prepared me well for this crucial aspect of being a life coach. Brian Tracy’s insight is invaluable. When prospective clients are encouraged to read the comments made by clients in their testimonials, they realize that investing time and money in one’s personal development is one of the wisest decisions one will ever make. What if we were to realize that as coaches we have an opportunity to make a huge difference in the lives of others. In my view, it’s a privilege and it’s connected to the real reason why we are on this planet – to help others.
Absolutely Karen – I couldn’t agree more!
Life Coaching course is truly life-changing in the way it keeps me focused and positive. I feel like I am truly the creator of my own reality and nothing can stop me. It took me 42 years, but I finally found my direction in life and this is what I really want to do. By applying the transformation coaching approach, I know I will be able to not only better myself, but also offer help to a lot of other people while earning a substantial income. That is selling.
Thanks Bill.
An example we all struggle with…fear of failure would be mine.
True though that services are beliefs, and the more we believe in them the better we are at selling them.
Life Coaching is all encompassing so describe it…well, how long have you got…but yes, I agree, to take the seed from it in essence the point is opportunity. Seize the day !
Carpe Diem